Strategy


I just discovered this note left over from writing Be Unreasonable:

“All unreasonable ideas violate some accepted wisdom.”

That’s a pretty good acid test. If you want to know if your ideas are “unreasonable” then make sure your are contravening something that you were heretofore certain was true.

 


I just read this following passage in Gary Kasparov’s new book, “How Life Imitates Chess.” He has been writing about the phase of a chess game called “nothing to do,” and how greats such as Petrosian and Karpov used this time to eke out small positional advantages.

“In life, there is no such obligation to move. If you can’t find a useful plan, you can watch television, stick with business as usual, and believe that no news is good news. Human beings are brilliantly creative at finding ways to pass time in unconstructive ways. At these times, the true strategist shines by finding the means to make progress, to strengthen his position and prepare for the inevitable conflict. And conflict, we cannot forget, is inevitable.”

Think about these phases in your own business, where you are sitting around, waiting for something else to happen. Could they be used to strategic advantage?

 


Start here: Answer the question, “What am I trying to accomplish?”

Then, “What are some of the ways that can happen?” This will give you the high order possible strategies.

Next, validate that this is, in some way, possible. Use internal and external market research.

Your research opens up the Gap Analysis, and starts to answer the question, What is needed to get THERE?

Consider, “How different is that from WHERE YOU ARE NOW?” and “What are the ways to close the gaps?”

Prioritize which gaps are most important AND most closable AND Have the biggest payoff.

Now: DO THOSE THINGS FIRST


The decks are finally clear. Here are four ways to make a breakthrough:

  1. Figure out what’s working and find a way to do it much more, or much better.
  2. Figure out what’s not working and fix it.
  3. Figure out something from a different discipline and apply it to your own GAP
  4. Invent something new, completely of whole cloth.

 


I watch a lot of movies – all sorts, but in my movie tastes I’m not that evolved. I especially like eighties and nineties action pictures.  I really like movies like the Die Hard series and Lethal Weapon, even the new version of the Bourne Ultimatum.  And what I’ve learned from watching of these kinds of movies is that the hero – the one who kills all the bad guys – does not win by hunkering down, staying in hiding and waiting for them to come to him.  He wins by running right out in front of the villains – charging towards them with everything he’s got and screaming at the top of his lungs.  He lunges towards the competition firing – as they say – with both barrels.   He puts himself at tremendous risk and doesn’t quit until it’s over.  That’s the unreasonable approach.

 


Are there really only three ways?

I’ve been wracking my brain to find a new one, but there’s no way around it.  Although there are hundreds of specific approaches, when you distill them all down, there are only three ways to expand a business.  Three main ways, and only three.  What are they?

1. Sell more to your existing customers
2. Find more new customers
3. Merge or acquire your competitors

You might ask, “What’s the point of talking about three when there are ‘hundreds of specific approaches’?”  That’s a reasonable question - it’s easy to think consolidating them obscures the opportunity.  But in fact, it’s just the opposite.

You see, most people don’t think much — about anything — and when they do they don’t never pay attention to how they’re thinking. So they never develop tools for how to do it.  Generalization is one of those tools. Generalization allows you to crunch (maybe it’s the opposite of crunching) a whole bunch of information into a few manageable pieces you can more easily manipulate in your mind.

That’s what we’ve just done here. Now that you realize there are only three ways to grow a business - whether you are measuring growth by sales, or cash flow, or profits, or market share, or number of customers… whatever, you can examine each of these three more carefully and see how they apply to your business.

And that’s what you should do next.  At least, that’s what I tell all my high-paying clients!

 


Yesterday I wrote that “perfection prevents progress,” and that was a mis-statement.  Just as “money” is not the root of all evil, but “love of money” may be, it is “perfectionism” that prevents progress.  Perfectionism is the love, desire and single-minded pursuit of perfection, and that is what truly slows things down. Perfection is great if you can have it.  Just don’t spend too much time going after it.

 


How many times have you said, “This (fill in the blank) still isn’t perfect…?”

I’m not guiltless – I find myself saying such things and try to stop myself in mid-sentence before the P-word gets out. I find that perfectionitis — as it’s called in the medical profession — is the number one impediment to my writing. I don’t mind speaking “imperfectly” but I struggle with publishing words that aren’t perf…. Argggghhhh, I can’t say it. P-P-P…

It doesn’t just slow writing, but marketing, product development, seminars, new ideas — it slows down everything.  Dedicated perfectionists would say that’s a good thing.  I say it slows down progress.

Perfection prevents progress.

How? The two number one skills (talk about being unreasonable) of an entrepreneur or leader of any kind are 1) coming up with great ideas, and 2) getting someone to carry them out.

And perfection delays execution. You wait and wait and wait and wait while first the idea, and then the execution, are perfected, and only finally do you bring your wares to market much later than otherwise.

There’s a reason why software has bugs when it first comes to market. It’s because it’s just too darn expensive to make it perfect and has much more value in the hands of users — even though it has problems. This is true of all sorts of other products and services as well. Even flawed, they are better in users and consumers hands, than if they were sitting back at the lab made perfect.

Progress comes from trial-and-error.

Get it out there in the world and see how well it works. Find the flaws and fix them in real time. That’s the unreasonable route to progress.